This document describes how we collect cookies on https://www.flowpoint.ai (the "Website"). The terms "Flowpoint", "we", "us", "our" refer to Flowpoint Analytics Ltd, a legal person registered under the laws of England and Wales.

You can contact us at:

Flowpoint Analytics Ltd

Registered address: Flat 41 Oslo Court, Prince Albert Road, London, England, NW8 7EN

Contact email address: office@flowpoint.ai

Our Data Protection Officer can be contacted at: dpo.flowpoint@legalnodes.com

What is a cookie?

A cookie is a small text file that is downloaded onto your "terminal equipment" (e.g. a computer or smartphone) when you access our Website. It allows us to recognise your device and store some information about your preferences or past actions.

Cookies are downloaded by your internet browser the first time you visit the Site. The next time you visit the Site from the same device, the cookie and the information stored in it is either sent back to the site that generated it (first-party cookie) or to a different Website to which it belongs (third-party cookie).

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are erased when you close your browser or mobile application. Persistent cookies remain on your device for a predefined period.

We use "session cookies", "persistent cookies" and other similar technologies ("cookies").

Why do we use cookies?

Strictly Necessary cookies

To enable the work of the Website and provide you with a usable interface (on the grounds of necessity to provide you with our services). The Website cannot function properly without these cookies.

Functionality cookies

To remember your Website authentication details. These cookies will allow you to keep logged in when coming back to our Website.

Analytics cookies

To understand how visitors interact with our Website and improve the performance of our Website. These cookies allow us to analyse statistics of the use of the Website and provide us with insights into your user experience and actions.

The following table will provide you with more extensive information about the cookies deployed on our Website:

Necessary Cookies

• iconify0

  • Provider: Flowpoint

  • Expiry date: 2 years

• iconify1

  • Provider: Flowpoint

  • Expiry date: 2 years

• iconify2

  • Provider: Flowpoint

  • Expiry date: 2 years

• iconify-count

  • Provider: Flowpoint

  • Expiry date: 2 years

• iconify-version

  • Provider: Flowpoint

  • Expiry date: 2 years

Analytics Cookies

• FlowpointSessionData

  • Provider: Flowpoint

  • Expiry date: session

• redux-product

  • Provider: Flowpoint

  • Expiry date: 2 years

• redux-root

  • Provider: Flowpoint

  • Expiry date: 2 years

Functionality Cookies

• i18nextLng

  • Provider Flowpoint

  • Expiry date: 2 years

• intercom.intercom-state-#

  • Provider: Intercom

  • Expiry date: 2 years

• intercom-id-#

  • Provider: Intercom

  • Expiry date: 270 days

• intercom-session-#

  • Provider: Intercom

  • Expiry date: 6 days

Please note that certain cookies may have their own automatically determined storage periods, which we cannot control. To get more information about retention periods, you can scan the website using cookie scanner services, such as https://cookiepedia.co.uk/. 

Managing cookies

We can place cookies on your device by default if they are strictly necessary for the operation of this Website. For all other types of cookies, we need your consent.

Unless you choose otherwise, we can store and process only those cookies that are necessary for the operation of our Website. If you don't want to be tracked by other types of cookies, you can refuse to give your initial consent or opt-out later.

You can check the specific types of cookies in the pop-up window shown during your first visit to the Website. By clicking " Allow all cookies", you agree with the use of cookies for all purposes mentioned above.

Declining other types of cookies will affect your experience on our Website since there will be no personalisation during the subsequent uses of the Website.

You can change or withdraw your consent at any time by contacting us at our contact e-mail address or by contacting our Data Protection Officer. Also, your web browser allows you to control and limit cookies on the device.

Please keep in mind that simply disabling all cookies or all of our cookies in your browser settings may lead to certain sections or features of our Website not working. Therefore, we recommend using the cookie settings on our Website instead of disabling all cookies in your web browser.